Skip to content

Devices and permissions

Allow camera and microphone access in Chrome, Edge, Firefox and Safari, and choose your devices.

On this page

How permissions work

Browsers only give a site your camera and microphone after you allow it. Nook asks on the pre-join screen. If you said no earlier, or the browser blocked the request, the pre-join screen explains what happened and how to fix it.

Note

Camera and microphone access only works on secure pages (https) and on localhost. If you run your own server, make sure it uses https.

Chrome and Edge

  1. Select the site controls icon at the start of the address bar.
  2. Set Camera and Microphone to Allow.
  3. Reload the page.

Firefox

  1. Select the permissions icon in the address bar (a camera or microphone with a line through it).
  2. Remove the Blocked entries for camera and microphone.
  3. Reload the page and choose Allow when Firefox asks. Tick “Remember this decision” to avoid being asked every time.

Safari on Mac

  1. Open Safari → Settings → Websites.
  2. Under Camera and Microphone, set this site to Allow or Ask.
  3. Reload the page.

Safari on iPhone and iPad

  1. In the address bar, open the page settings menu and choose Website Settings.
  2. Set Camera and Microphone to Allow or Ask.
  3. If that doesn’t help, open the Settings app, find Safari and check the Camera and Microphone options there.

On iPhone and iPad, only one app can use the camera at a time, and the call pauses your camera while you switch to another app.

Operating system settings

Your computer can block the browser itself:

  • macOS: System Settings → Privacy & Security → Camera and Microphone. Turn your browser on, then restart it.
  • Windows: Settings → Privacy & security → Camera and Microphone. Allow desktop apps to use them.

Choosing devices

Pick your camera, microphone and speakers on the pre-join screen or during a call from the device menus. Nook remembers your choice on this device if you allow preference cookies.

In Settings → Devices you can choose to join muted or with the camera off, mirror your own video, and turn noise suppression, echo cancellation and automatic gain on or off.